Shipping policy

Last updated: 12 November 2026

Order dispatch
We aim to ship orders within 24 hours. During special releases, sales and holidays, preparing an order may take up to 2 business days. Once your order is shipped, we send you an email with tracking details, if the carrier provides them.

Delivery in Lithuania
– LP Express parcel locker – €2.99, free for orders from €100.
– Pickup at our store, Trakų g. 4, Vilnius – free. We prepare your order within 24 hours and email you when it is ready for pickup. Opening hours: Mon–Fri 11:00–19:00, Sat–Sun 11:00–18:00.

Delivery to other countries
– Latvia and Estonia – €5.
– Other EU countries – €13, Malta and Cyprus – €20. Within the EU, VAT is already included in the price and no customs duties apply.
– Countries outside the EU (United Kingdom, Switzerland, Norway, Ukraine and others) – €25. Customs duties and import taxes, where applicable, are paid by the recipient.
Delivery time is counted from dispatch and depends on the carrier.

Address
Please check your delivery address at checkout. If you need to correct it, write to us as soon as possible.

Lost, damaged or delayed parcels
If a parcel is lost in transit, we will refund the full order amount. If a parcel is damaged or delayed, write to us and we will help you resolve it with the carrier.

Changing or cancelling an order
We can change or cancel your order until it is shipped, so write to us as soon as possible. Refunds are made to the original payment method.

Questions: support@advstore.lt, +370 607 49701.