Shipping

Here you will find everything you need to know about shipping and delivery—from dispatch at our store in Vilnius to arriving at your door. Shipping rates and delivery times depend on your location, so we have outlined domestic (Lithuania) and international details separately below.

Domestic Delivery (Lithuania)

Free shipping on orders over €180 applies to deliveries within Lithuania.

International orders are dispatched via Lithuanian Post (Lietuvos paštas) and delivered by your local national post operator. Packages are usually delivered directly to your door; if you are unavailable, your parcel will be left at your nearest local post office. Delivery procedures may vary by country.

Please note that "Rest of the World" includes countries available at checkout. If your destination is not listed, please email us at support@advstore.lt and we will see what we can do.

Dispatch & Processing Times

We aim to dispatch all orders within 24 hours. Orders placed on business days before 9:00 AM (EET) usually ship the same day. During special releases, promotions, or holiday periods, processing may take up to 2 business days.

If your order is urgent, please email us at support@advstore.lt or call us at +370 607 49 701—we will do our best to assist you.

In-Store Pickup

Select "In-store pickup" at checkout. Once your order is packed and ready, you will receive an email notification stating "Order ready for pickup". Visit our store at Trakų g. 4, Vilnius (Mon–Sat 11:00–19:00), and bring your order number with you. You are welcome to try items on in-store to ensure the perfect fit.

Order Tracking & Delivery

Orders are shipped to the recipient name and delivery address provided at checkout, so please ensure your details are accurate.

Once dispatched, you will receive a shipping confirmation email with your tracking number. For parcel locker collection, you will need the PIN code received via SMS. For post office pickups, a valid photo ID may be required.

If you know you will be unable to collect your parcel, please inform us in advance and we will find a solution together. In the rare event that a package is lost in transit, we will issue a full refund. Simply contact us at support@advstore.lt.

Customs & Import Duties (Non-EU)

For shipments sent outside the European Union, import VAT, customs duties, and carrier handling fees may apply. These charges are determined by your local customs authority and are the responsibility of the recipient. We recommend checking with your local customs office prior to placing an order.

Returns & Exchanges

For details on returns and exchanges, please refer to our Returns Policy.