Shipping
On this page you will find everything about the delivery of your order – from dispatch from our store in Vilnius to receiving your parcel. Delivery price and time depend on where you live, so we list the terms for Lithuania and other countries separately.
Delivery in Lithuania
| Delivery method | Price | Delivery time |
|---|---|---|
| LP EXPRESS parcel locker | €2.99 | 1–2 business days |
| LP EXPRESS parcel locker (orders from €100) | free | 1–2 business days |
| Pickup at our store, Trakų g. 4, Vilnius | free | ready within 24 hours |
Free delivery from €100 applies to orders within Lithuania.
| Destination | Price | Delivery time |
|---|---|---|
| Latvia and Estonia | €5 | 3–5 business days |
| Other European Union countries | €13 | 3–5 business days |
| Malta and Cyprus | €20 | 5–8 business days |
| Rest of the world | €25 | 5–8 business days |
We send international parcels with Lithuanian Post, and your local postal service delivers them in your country. Usually a courier brings the parcel to your door; if you are not at home, it is left at the nearest post office. The exact delivery method depends on the country.
“Rest of the world” covers only the countries you can select at checkout. If your country is not on the list, write to us at support@advstore.lt – we will see what we can do.
When will we ship your order?
We aim to ship orders within 24 hours. Orders placed on a business day before 09:00 usually leave the same day. During special releases, sales and holidays, preparing an order may take up to two business days.
If your order is urgent, write to us at support@advstore.lt or call +370 (607) 49 701 – we will do our best to help.
Pickup in store
Choose store pickup at checkout. When your order is ready, we will email you that it is ready for pickup. Visit us at Trakų g. 4, Vilnius (Mon–Fri 11:00–19:00, Sat–Sun 11:00–18:00) and have your order number with you. When picking up, you can try the items on and make sure the size fits.
Receiving and tracking your parcel
We ship your order to the address and recipient name entered at checkout, so please enter accurate details.
Once your order ships, you will receive an email with a tracking number so you can follow your parcel. To collect a parcel from a parcel locker, you will need the code sent by SMS; at a post office, you may need an ID document.
If you know you will not be able to collect your parcel, let us know in advance and we will find a solution together. If a parcel is lost in transit, we will refund the full order amount. In that case, write to us at support@advstore.lt.
Customs and taxes (non-EU countries)
For shipments to countries outside the European Union, the recipient may need to pay import VAT, customs duty and a carrier handling fee. These charges are set by the customs of your country, so we recommend checking with your local customs office before ordering.
Returns
You will find information about returns and exchanges in our Return Policy.